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Software upgrades may be available for your device and will enhance functionality and security. However, updates are device dependant and not every Samsung device will run the latest Android version. Click here to check what android versions are available for Australian devices. Updates are made available seperately for devices purchased through a telecommunication partner like Telstra, Optus or Vodafone.

It is highly recommended to be connected to a stable Wi-Fi network. Downloading via mobile networks may result in additional charges. Please ensure that your Mobile device has enough storage space before performing a Software Update.

If your device is already on the latest software, the screen below will be displayed. Samsung Kies is no longer supported by Updating cell phone software newer mobile devices and has been replaced with Samsung Smart Switch. Download and install the Kies program to your PC. Remove the Security lock on your device. For all Printer related inquiries, please click Updating cell phone software or visit https: Search for Updating cell phone software nearest Samsung Service Centre's in your area.

Create a booking to see one of our friendly Samsung staff members at one of our Samsung Retail Stores. Start a Live Chat session right now to have your questions answered, or feel free to send us an email and we will get back to you within 24 hours of your request. Select your product from the menu below to learn how to find your Model Number.

How do I check for Software updates on my Mobile Phone? A window will pop up if the latest updates have been installed. Please Note the following: Under Firmware information, click Firmware Updating cell phone software button. On the Firmware upgrade prompt screen, click Update button. Upgrade components are downloaded. Firmware file is upgraded. Upgrade is now completed. Related Questions What version of Android can I upgrade my mobile to?

Thank you for your feedback! Please answer all questions. Did not find what you're looking for? We're here to help. Chat with us Live Chat Support with a Samsung product expert. Send us an email We'll respond within 24 hours of your request. Email Escalation We endeavour Updating cell phone software respond within 24 hours. How to find my Model Number? Type Click to Expand.


This wikiHow teaches how to check for updates on your Android device, both for the system software and for any apps that are installed. If you’re using a Samsung Galaxy with Android (Marshmallow) or later, tap Software updates or System updates instead. It may say Software. We can update your phone's software to remove bugs or to improve your user experience. Simply visit one of our repair centres and ask our technicians. Stay in step with the beat – update your phone software and apps wirelessly to get new and enhanced features for your phone. Updating the software may also.